Northwest Creative Imaging is very focused on maintaining excellent customer service for every single client. We understand that low prices are not the most important part of business. We work long hours and weekends to insure our customers get every product in great condition and on time. Since the company began we have had a very large percentage of repeat business due to our low prices, quality service, and quality products. Below are a few examples of what you can expect when working with Northwest Creative Imaging.
Thank you for the update. As always you guys have been great in getting the work done quickly and great at communicating. That’s why we keep coming back!
We received the banners today, and they look great (as always)! Thank you for following up with us and making sure they got here in time. We look forward to many more projects with you in the future.
I just wanted to second the response from Aadrial, I am well pleased!
Aadrial Phillips and Jeff Evans
U.S. Fish & Wildlife Serivce
Just wanted to let you know that we got everything in and I was able to open everything up and set up the displays late yesterday. They look great and the stands seem really sturdy. Thank you for all the work you did on them and we look forward to using our displays for the first time at our big event on the 19th. They will suit are needs just perfect! Thanks again for the all the help!
We received the cover and I have to say it is beautiful! I will be ordering more items from you in the near future. I am glad that I can work with a local business.
Megan and Matt, Just received the package, and everything looks great. You guys are lifesavers, and it is a pleasure working with you!
Camille Franicevich - Director of Marketing
Plastic Technology, Inc.
Thank you for another great job and excellent service!
Riverman Gun Works
Megan thank you so much. You guys have been so awesome to work with! I really appreciate all of your help!
We just received it (Mosquito 800), we are thrilled! It looks absolutely fabulous!
Thanks so very much!
I wanted to thank you for the great work you did on the banner! It looks amazing and we are so excited to start using it at our events.
The Booth Photo & Video
Megan, The Banner looks fantastic! thank you so much for your help and the speedy delivery
Nicole Perez - Studio Manager
We enjoy working with you guys as well!! You are very fast, do great work and take care of us all the time. Thank you again!
Best Card, LLC
My company and I are THRILLED with the quality of work AND the competitive pricing that Northwest Creative Imaging provides. They are wonderful to work with and I cannot recommend them highly enough!
When researching the shelves, Northwest Creative Imaging’s prices were quite competitive and I’m certain we’ll order from you again in the future. I would like to thank both you (Jessica) and Megan for your help on such short notice…..you were amazing and I appreciate it.
Turning Point Ministries
These look FABULOUS! We are so excited to have found you! Thanks again!
Thanks for your diligence, quality efforts and hitting the cutoff! I really appreciate your service.
United Real Estate
We received the banner stand, and it looks fantastic! Thank you for the quick turnaround and excellent customer service!
Densay M. Sengsoulavong
Residential Home Health
We received the display today. We are ecstatic about it, it looks amazing. We will continue to use you for future covers in the coming year. So easy to set up and very lightweight too. We are very pleased. Thanks again for doing good quality work!
Senior Graphic Designer
We are so very happy with what we purchased. We just finished putting everything up and the whole company thought it all looked great!! We all could not stop staring at it all. Thank you so much for all your hard work Matt and Megan!
The Hopup has been delivered perfectly to my hotel on Tuesday and was awaiting me in my room upon my arrival. We have set it up on Wednesday morning at the show and it looks fantastic. I am very happy about our purchase, your product makes our booth look great instantly and I can't wait to take it out of its box again next week in San Diego where it will be proudly present our company at the next tradeshow.
And thanks for all your help and great service during the purchase and delivery purchase. It is a great pleasure to do business with you and your company, having such a great service is heavily appreciated! All the best from the cornfields of Decatur and looking forward to be in contact again whenever I need to print a new canvas for our happy HopUp.
: - ) and kind greetings.
We had to get a new banner and throw for a show at the last minute. Having purchased a display from NWCI before, we naturally reached out again. Not only did everything come on-time, the design looks fantastic and the team at NWCI is such a pleasure to work with!
In working with Matt, we are always impressed with his above-and-beyond customer service and impeccable quality of work. We will definitely be using NWCI for future needs and also highly recommend their services. There is no better place to shop for display related work!
Thank you Megan, Looks nice. Thank you for all your hard work. Very much appreciated. Absolutely love the customer service.
Your the Best. Kindly,
Business Health Resources, LLC
Thanks again. Your service has been terrific and I will use you again in the future as well as recommend you should the occasion arise.
Dr. Andrew Murro
The JF banners/table throws arrived while I was in Chicago on Friday – everything looked absolutely wonderful. A big thank you to the three of you for making this happen so quickly and for all of your efforts/collaboration!
Thank you, Megan! I appreciate your speedy service – you guys are awesome!!
There isn’t much that impresses me with company’s customer service lately, but you definitely have. Thanks very much for the impeccable and exceptional service as well as the speed at which your company handled my order.
Chief Operations Officer
Precision Simulations, Inc.
I would like to thank you for all of your hard work and effort to make out delivery happen in the short amount of time we were needing it by. All of the materials were waiting for us when we arrived in Florida. Our backdrop looks GREAT too!! Thank you again and I hope you guys have a wonderful day.
You guys have been terrific to deal with. Our display came out totally right and we were very happy with it. Matt’s design work was spot-on. Our display arrived in time and as promised.
You never know when choosing an on-line vendor who will do a great job and who will leave you drowning… since I didn’t want to be unemployed now I’m glad I picked NWCI.
Thanks to Matt at Northwest Creative Imaging for wonderful customer service. When he found out that a tent case's dimensions were incorrect and wouldn't fit our display tent, he not only found a case to replace it, but made sure it fit in-person. Northwest Creative Imaging has great products and top-notch customer service.
Tubbs Snowshoes Marketing Coordinator
DBC Construction Services
Jessica, I have to say because your prices were so competitive that I was concerned. I am pleased to say I worried for nothing. You and Northwest Creative obviously know what you are doing. Your service and quality exceed companies that have similar offerings at twice the price.
Both of you keep up the good work; you have just created a raving fan for live. Feel free to use me as a reference anytime.
Vice President Sales and Marketing
Thank you for the updates. My staff and I are extremely pleased with our new display. I was very impressed with the professionalism and customer service that NWCI has demonstrated over the past few weeks. Please send our thanks to the staff at NWCI for a job well done.
Global Development Manager
Rarely does one receive the caliber of service and professionalism you and your team provided to us. You were fast, efficient and simply excellent. Our new display is wowing everyone! Thanks so much.
Rob Fletcher, CIMA
Managing Director – Business Development
United Controls Group
Our new Display Unit is on display in Singapore today!! I wanted to drop you a line and tell you how extremely pleased we are with the display we purchased from you. Not only is it easy to assemble and disassemble, the print quality on the fabric was fantastic! We ordered the optional hard carry case - perfect for the 24 hour flight to Singapore exhibit, and LED lights as well. We also ordered two fabric covers and I anticipate we will order more - to individualize our exhibits. All of this a about 1/3 of the price we were quoted from other sources. Thank you very much for the quick shipment as well, as we were on a tight timeline. You get a 100% on this order!!
Sleight-of-Hand Studios LLC
I couldn’t be happier with your service. I approved the proof on Monday and it was delivered to my door on Thursday morning. The banner looks great. Thanks for all your help in making this happen.
Dori Kelner, MS
Advanced Infrastructure Technologies
I just wanted to let you all know how pleased I was with the work you did for me for this show. Everything came off without a hitch. The artwork was terrific the backdrop and decals were perfectly done and matched up to my frame perfectly, and everything arrived on time, perfectly protected and with really nice follow up to keep me informed.
Just wanted to let you both know that we have set up the display for a “dry run” prior to the show and would like to pass on our appreciation for a job well done. Matt you delivered as promised with everything fitting well and printed very nice. It is always a pleasure dealing with professionals.
Director of Business Development
We used the exhibit for the first time this week and it turned out absolutely beautiful. It was jaw-dropping for my partners and we couldn't be happier. I've attached a picture here for you to see. It really doesn't do it justice. It was best of show. I wanted to take some time to thank you for your involvement in the design and making things work for us. I will definitely recommend you and your company to others. Thanks again.
We got them and we are extremely happy with them. We have decided to purchase a few more in the very near future. As a matter a fact you guys just became our go-to firm for our advertising banners and displays.
I have ordered 4 banners from NWCI, and all the products were great looking and at a very reasonable price. I have ordered products from other companies and find NWCI a great value. In addition, most recently I needed a quick turn-around time and NWCI made it happen even though it was difficult on them. Great customer service!
Director of Professional Relations
Thank you SO MUCH for all your help with tracking the delivery. Everything arrived on time and on schedule - and looked great when I got it to the show last week. Be sure to extend my thanks to everyone on the team - especially Matt. Thanks again!
Teri Ann Gullickson
Dun & Bradstreet
Thank you so much for staying in touch and the pic looks great! ;) Hope to work with you guys again soon.
Social Media/College Relations
Stunning customer service, thank you again for everything Jessica!
Good morning, Just to let you know that the order has been received. I am pleased with the product and very impressed by the quality of your service. Doing business on the web is a bit scary at times but dealing with companies like you is reassuring.
Jocelyn Blais, P. Eng.,B.A.
Everything has been delivered and looks great. Thanks again for taking care of us, we’ve always been pleased with your work!
Blake VanTussenbrook, Marketing
Northwest Creative Imaging beats its competition hands down! Better quality, better prices, and definitely better service. I was extremely satisfied with the level of service and the final product. We even had attendees at the conference asking about where we got our display booth. I highly recommend you don't go anywhere else.
Chris Kershaw, MBA
I would also like to congratulate you and your team for an outstanding job done on our new conference stand, the packaging, setting-up, instructions etc. were perfectly laid out which made our first set-up a breeze! Matt, you are an absolute pleasure to deal with and your professionalism is seldom come by these days, congratulations!!
I would highly recommend you to anyone!
Studio At 219
I wanted to touch base to say that we received the TAP Consultants display and could not be happier. The graphics are spot on. We'll be back again when we update this display. Thank you again for great customer service!
M&O Perry Industries
Thanks to NWCI, I have worked with them twice now: A triangle hanging sign and a Silver Step 48 Tabletop banner. Matt is very knowledge and helpful. He knows his products very well and delivers on time at reasonable costs. I am very satisfied with the results and timing, and will definitely come back.
Marketing & Sales Department
I just wanted to send you thank you note. The booth quality was very good and I was extremely happy with the support provided during the purchase. Thank you for reviewing our uploads each time until we got the settings right. I don't think we'd have gotten the graphics to print correctly without your support. Sending us photos of the printed booth backdrop was super helpful too! It would have helped us catch any problems before it was too late...thankfully there were none!
Thank you again! We are likely to need a new graphics and other items for an upcoming conference. I'll definitely be coming back to you for it.
I've been so incredibly busy I never got the chance to thank you for making that happen for us. We needed the flag on a really tight timeline and you made it happen for us!
Outside the Box Resources
The banners arrived today. They look just great! Thank you so much.
Organic Products Distribution
Just want to say the banners are even more impressive in person... the design and print quality turned out great! thanks!
Thanks for all your assistance in shipping the remaining items to us in a timely fashion. It has been a great experience working with you & we will definitely be doing business with you again!
Red Letter Events
Hi Matt – banners came today. We are SO pleased with them – they look outstanding. Thank you so much for working with us on this project. You were professional and easy to work with.
Heather & Jason Mook
Intercept Technology Inc.
Northwest Creative Imaging has the best prices and service of anyone we could find. They were responsive and timely, and willing to work with us to customize our order so it was exactly what we wanted. I highly recommend Northwest Creative Imaging, and I will use them again.
Busy Ave, LLC
Hi Matt - I just wanted to let you know that the sail flags were amazing! We set them up today for our show and everyone has said they're really cool! We especially love the bags they come with. The client is super happy! Thanks again for doing such a great job on those :) I look forward to bringing more business in the future your way.
I wanted to thank you so much for your hard work on our booth and getting it to us on time. Everything looks great and we will definitely be using your services again.
Bainbridge, Little & Co, CPAs, LLP
I just wanted to let you know that we had our tradeshow yesterday and our back drop display looked great and was exactly what we were looking for.
Thanks for all your help!
Samuel J. Bainbridge, CPA
Tinker Air Force Base
Just wanted to let you know that yesterday we received the display banners we ordered from you. They look awesome! And thank you for the speedy turnaround.
Thank you so much for all of your help!
Everything came in early this afternoon and everything looks great! Thanks Matt and we will definitely be using you and Northwest in the future!
Graphics received this afternoon! And I have taken a look. Fabulous job! Thank you! We'll look forward to doing more Booth and Printing work together. I look forward to that.
IDA SFO Center
Hi Matt and Jessica,
Thanks for the good job with the printing and production. Our banners turned out really well!
I received the packages earlier this afternoon, which was sooner than I had expected. I just wanted to say thank you for your help. Everything looks great! I will definitely refer NWCI to anyone with trade booth and display needs. Looking forward to working with you again in the future!
Break Away Ministries
I appreciate everything you have done! It has been remarkable working with you. I will make sure to not only look your way first in the future but also recommend you guys to any other exhibitors that I have contact with. Thank you very much! God bless!
Dir. of Church Relations
Give Good Face
9/27/12 - The graphic looks stunning! Thanks for your help making this look so perfect, it really looks like a million bucks!
11/27/12 - Holy moly that was fast! The graphic looks PERFECT! NWCI never ceases to amaze – can't wait to put in another order in a few weeks!
Thanks a lot for delivering a good product on time again. I really appreciate doing business with you guys. I will be glad to use you for my future needs and also recommend you to any body needs this work.
Engineering Services Manager
Just wanted to say thank you so much for your help with the flooring. It worked out perfectly and we are very happy with it!!
Jodi & Jeanette
Cutting Edge Products, Inc.
This looks fantastic! Thank y'all so much for getting this done quickly and with such great quality. I'm definitely recommending that we use Northwest for all of our future needs.
Paul Rivera, Jr.
Looks really good. What great above and beyond customer service showing the post production photos. Nice!
Senior Marketing & Design Specialist
We got our graphic in for our hop up display today and it looks great.
Thanks for your help in the design and the quick service.
Silver Lining Telecom
Thanks so much to you and Matt for taking care of this. It's great doing business with people that are responsive and genuinely interested in delivering good producsts and service.
Agrium Advanced Technologies
Thanks so much Jessica. You went above and beyond my expectations! Thanks for the pictures, it looks great! I will definitely do business with NWCI again for these displays!
We just received the panels and assembled them onto the backdrop. They look fantastic and we really appreciate the effort on this. You are a very professional group. Kindest Regards,
Engineering/ Technical Sales
Ferris State University
Wow! Thanks a lot Jessica. I really like that you took the time to take a picture and email it to me!
ULO Optics Inc.
It(Waveline) got here yesterday, and we put it together in a test run yesterday night. It's beautiful, it goes together very easy, and it fits in a suitcase so I don't have to ship it but can take it as checked luggage - major savings. Thank you so much, and thanks for being so easy to deal with.
Columbas Consolidated Government
We received the order and it looks fantastic. Thank you for the great work and knowledge. I enjoyed doing business with you!
Rosana Juestel, MPA
Got it and it looks great. Thank You I will be using you guys for my stuff now!
I received the case wrap graphic and it looks great. The color was good. It was a pleasure doing business with you again.
We received the banner stand with banner and I have to say, we LOVE the banner! Great job on this. Our client is thrilled and is talking of ordering a couple more. Thanks for the great work and fast delivery!
Faux Iron Solutions
Thanks for doing a great job printing these banners!
We had ordered a 20’ waveline display and a 12’ hanging banner from you a few weeks ago and we just used them at our large tradeshow in New Orleans called WEFTEC. I just wanted to let you know that everything worked out great! Thanks again!
Corporate Advertising Coordinator
JSH Properties, Inc.
I just got back from the home show and the display unit looks great! Thanks for all of your help and the quick turn-around getting it to us on time. Thanks!
Golden Proportions Marketing
AWE.SOME!!!! Thanks so much Jessica! As always, you guys totally rock!
3twenty9 Design, LLC
WOW! That looks amazing! Thank you again for the Rush job! Thanks again
The booth looks awesome! Thanks for working with us on the short timeframe. You earned our recommendation.
Booth has arrived and is FAB. Everyone loves it and it only took me 25 minutes to put up, so I REALLY love it. The yellow lettering was a good choice because it just pops out.
Thanks and gold stars all around,
Wow, you guys are crazy fast! Thanks for the update and the great work.
I just wanted to say THANK YOU! We received our pop-up displays today and they look lovely! Everyone on our staff only has good things to say about how they look and how easy they are to put up and take down. Thank you for getting these turned around so quickly and for making them look fantastic! I look forward to an opportunity to work with you all again in the future!
Stifel Nicolaus & Company Inc.
Just wanted to let you know that we received the display yesterday and it was beautiful! Better than we even expected, and thank you again for getting to us so soon. Regards,
Nancy J. Thomson
Client Service Associate
Got everything and it looks great…you guys are the best!
Ventana Construction LLC
Wanted to let you know the popup came in just now and IT IS FABULOUS!! Thank you so much for the last minute rush - we are super excited about how it all turned out.
Element Integrity Group
I received the display this afternoon. I couldn't be happier!!! It is incredible!! Thank you so much for putting up with me and for working so quickly!!!!!!
It looks great! You guys have done a great job and the turnaround was incredibly fast. We look forward to working with you again.
Director of Operations
I just wanted to drop you an email and say thank you for everything your company has done for us to help us launch our first show last weekend. I especially want to thank you for over-nighting the display light that replaced the one that didn’t work. We had several other exhibitors ask for the information on where we purchased our backdrop. Kind of a good feeling when the tradeshow veterans are taking pictures of our display and booth layout to get ideas. That will tell you we had one of the better looking booths at the show.
Nutrition By Design
Thanks for doing such an amazing job with such little time. The show was very successful and everything went without a hitch or worry. You guys really blew our minds!
ELIZABETH JOHNS BRIDAL COUTURE
Just wanted to let you know that we put it up, took it down, and we LOVE it! Thank Matt for us. If I'm ever in your neck of the woods, I'll visit.
The display looks GREAT. Please pass along our thanks to the rest of the team as well. You guys always pull off a miracle!
Professional Testing (EMI), Inc.
Megan, we got the banner stands today and they look great! Thank you so much for the excellent prompt service and great product! Everyone is very excited to show them off at our trade show next week.
Locus Technology, Inc.
We have set up the display and it looks great! Thanks for your effort. I really appreciate it : ) I will certainly recommend your services.
Thank you SO MUCH for the great customer service!! You guys really rock! Your pricing and turn-around time are second to none. We will certainly be using you in the future for all of our display needs!!
Chris & Amy Robinson
The graphic for our display came in today and it looks great! We have been very pleased with the quality and turn-around time on this order. Your company has been very helpful and we look forward to working with y'all again soon!
Pocket Testament League
With buying from someone across the country I had lot of reservations. But you my friend have put this to rest. Your CUSTOMER SERVICE, not to mention your work… are above and beyond. Just wanted to let you know this. Appreciate all you do to help me.
Awesome, thank you so much….we are so excited. You all have been a pleasure to work with and ANY items we may need in the future YOU have our business for life! Thanks again for the impeccable customer service!
United Energy Logistics, LLC
I received the display today it looks so wonderful!! I am extremely happy with the work your company has done!!!!
Spectral Sciences, Inc
The package has arrived and I have the banner on display in my office. Everyone is really pleased with the banner, so we will probably be using Northwest Creative Imaging again for additional banners.
We couldn’t be more happier. Let me just say that I have been thoroughly impressed with your business’s customer service, follow up, speed, quality of product and efficiency with the whole process. We certainly will be recommending you to all of our colleagues in the future and we hope to do business with you again in the future. If you ever need formal customer feedback/recommendations please let me know. Thanks again.
Graduate Assistant for Campus Ministry
Great! Thanks so much Megan! I really enjoy working with you guys! Won't go anywhere else now!
Yasi Alemzadeh, MBA
Vice President - Marketing
Received. It looks and fits great. Thank you! Great service and quality of work!